Epicor 10.0 customer for many years now, they do product sample runs as MTO all the time and the AR Invoice doesn’t seem to have any issues. However today there is an AR Invoice that when they try to post it goes to Review Journal. When I checked the Edit List, lo and behold it doesn’t balance, the ‘Sales’ credit transaction is not there. I checked the Product Group on the Sales Order, Job & Invoice and they are all the same and the GL Control is setup properly and it’s the same Product Group they always use, ‘Samples.’ All the review journal says is ‘transaction out of balance.’ Things we’ve tried
-Remove the Invoice from the group and regenerate it (Get > Shipments)
-Reopen the Job & try to regenerate the invoice
-All the Cost Elements were blank, so we tried setting those manually, enabling COSPostingReqd, no changed, deleted and regenerated
-Moving the Earliest Applied Date back a month.
The only odd thing is that the Job was completed last month and all WIPCapture was done, and then it was shipped from the Job this month. I’m not sure how odd that is, I would think that type of thing would have happened before.