So I have one user (and only one) who get’s and error sometimes when opening part entry from the order entry screen (right click open with). Once she gets this error, upon opening part entry, the tree is always empty and the tool bars on the top are gone. Then, any time she opens part entry, it doesn’t work right. If she closes epicor, then restarts is works fine for a while. We can’t get it to mess up on demand, we think we are going through the same steps, but then it will work fine. I have deleted her customization, deleted her shortcut, but the problem still pops up. I tried opening her personalization on order entry, and right click open with for part entry, again with her personalizaiton, but I can’t get it to screw up.
Below is the error that shows up when it has the error. I can’t tell what the issue is with it. Anyone have any ideas? The part entry screen is only lightly modified. A couple of added fields bound to extended UD fields is it. The order entry screen being customizes to create contracts and contract bins. I don’t think it has to do with that.
**Application Error** Exception caught in: mscorlib **Error Detail** ============ **Message:** Exception has been thrown by the target of an invocation. **Inner Exception Message:** Object reference not set to an instance of an object. **Program:** CommonLanguageRuntimeLibrary **Method:** InvokeMethod **Client Stack Trace** ================== at System.RuntimeMethodHandle.InvokeMethod(Object target, Object arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object parameters, Object arguments) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object parameters, CultureInfo culture) at Ice.Lib.Customization.CustomScriptMethodInvoker.InvokeScriptMethod(MethodInfo scriptMethod, Object parameters) at Ice.Lib.Customization.CustomScriptMethodInvoker.InvokeInitializeGlobalVariables(CustomScriptManager customScriptManager) at Ice.Lib.Customization.CustomScriptManager.<InitializeCustomAssembly>b__116_0() at Ice.Lib.Customization.CustomScriptManager.TryActionShowExceptionBoxIfException(Action action, String exceptionBoxTitle) **Inner Exception** =============== Object reference not set to an instance of an object. at Script.InitializeGlobalVariables(CustomScriptManager csm)