I had hidden the Alternate parts tab on the Part Maint. form as it was a feature we didn’t use. Now that we want to use it, I’ve un-hidden it, but the fields under remain “disabled” (grayed out).
Steps to repeat.
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Open Part Maintenance (base form, no customization)
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Enter a valid P/N
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Switch to the Alternates tab. All fields are enabled, and I can switch to the List tab
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Close Part Maintenance
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Open Part Maintenance (customization PM_02b)
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Enter the same valid P/N
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Switch to Alternates tab. All fields are diabaled, and cannot select List tab
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Enter Customization mode, and inspect controls. The partSubsPanel, partSubsDetailPanel and partSubsListPanel are all enabled and visible
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Checking several controls on the partSubsDetailPanel, and they are all enabled ant visible.
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Close the customization Tools window, without saving.
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Enter the P/N in Part Maint window (the one opened in step 5, is still open)
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Switch to Alternates tab. All fields are enabled, and List tab can be selected.
If I close the Part Maint window and re-open the customization (starting at step 5), I get the same results (6 - 12)
I’ve tried clearing the cache, and logging out and back in. But no luck.