Crystal Reports Not Printing


(William) #1

In my test VM of 10.1.500.38 I have an issue with anything Crystal. It shows complete in the System Monitor, but nothing comes up and under Action’s the options for print and print preview are greyed out. I have looked at Company Maint and it is set to Crytal and SSRS. I also have Crystal downloaded to my computer and the VM.


(tyler fenwick) #2

@Will79 Is the report style you are printing a “standard SSRS report style” or a custom style defined as a “Crystal” Report Type?

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(William) #3

The Report Type is set to Crystal.


(Jason Hawthorne) #4

Do you have the 32bit or the 64bit crystal runtime installed? It should match what epicor is running as not the what the OS is.


(William) #5

I have the 64 bit.


(Jason Hawthorne) #6

You are going to want to install the 32bit Crystal Runtime if you are running the Epicor 32bit client.

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Also make sure your reports are in the proper location on the server

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This is under the EpicorData folder on the server.