Why invoices are duplicated


(Ben Huang) #1

We got a few invoices. They were billed and paid. Why they are duplicated. Thanks.

(Tim Shoemaker) #2

well. we need more info for this question… Is this an AP invoice or an AR Invoice? If AP, was the item received more than once? if AR, was the item SHIPPED more than once?

(Ben Huang) #3

Thank you Tim. It is an AR invoice and it has only one shipment.