Transfer Order: Unavailable


(Jonathan Lang) #1

I have an issue with a Transfer Order. I have a part that shows demand due to a Transfer Order request being open but it says the Transfer Order is unavailable. See below:

image

I would appreciate any help to resolve this issue.

Thanks,
Jonathan


(Nancy Hoyt) #2

Hi Jonathan,
We use transfer orders frequently. We’re on V10.1.600.20. I’ve never seen this “unavailable”. I just went through some of our open transfer line and none looked like this. One thing we used to have problems with however, was when someone chose a different site to pull the material from on the job, vs allowing the system to use transfer orders / normal inventory movements, to place demand for the part.

Any chance you have something funky setup on the job material fields highlighted below for your 956340 job?

Normal looking timephase for one of our parts that gets normally transferred:

HTH, Nancy


(Jonathan Lang) #3

Thank you for your reply Nancy,

No, we don’t have a Make Direct from Site. We did patch to 10.1.600.23 and this is the first time we’ve seen this with Transfer Orders as well. My first thought was that the TO was deleted, but I can’t find a deletion of the TO.

I’ll turn this over to Epicor. I was just hoping someone has seen this and I could apply an easy and fast fix rather then wait on Epicor. Oh well… LOL