We have a single task agent that is running a dormant enviornment.
It seems like every day, it just stops working at a certain point.
The task agent says that it’s running, from both a service perspective and from the application.
The External Service Status balloon in the System Monitor says that the task agent is running.
In the admin console, it also says that the task agent is running.
When I go to print a report, it sends it to a scheduled task.
Restarting the task agent via the Admin Console is the only way I’ve found to fix this issue.
Any idea why this silently fails and why all indications show that this process is healthy?
How should I manage this in a production environment?