We seem to be getting mixed results between just hitting the print button and doing a print preview in a PDF. I understand there are a few elements at play here with Adobe. Generally on the preview things look fine and we can use the Adobe options to “fit” to page or use the original size settings.
However, our issues seem to be mostly when just hitting the print button (I turned off server side printing) the pages seem to run over 8.5x11. The print screen shows a page size of 8.5x11 and all settings seem to be right in the Epicor print window.
Could there be something with the Epicor print engine causing format issues? Does anyone know of driver issues? Finally, does anyone know if there is a recommendation to use a PS driver or PCL? We are currently using PCL6. Does the Epicor print engine still use Adobe to render the print before sending it to the printer even though we do not preview it?