Curious to see if anyone has experienced this specific issue before.
We’ve had an issue where random users get a popup of reports that they didn’t run as soon as they launch their Epicor session.
We’ve had our task agent lockup for printing and cleared the queues. A couple of days after clearing this we’ve had a few users report that a random general ledger report and a journal entry popped up as soon as they launched Epicor.
We’ve discussed with Epicor support and they confirm that this has happened before and it’s most likely a cache issue on our SQL server and suggested that we reboot our servers to clear this. It was confirmed that this was seen before where the next user to run a specific report would obtain a copy of an older report that failed and this is being released to their session…However it was never seen that the reports get sent to a totally random user that did not at all request/run that specific report.
Curious to see if anyone out there has ever seen such an issue?