We are testing it now with a few folks, but not really seeing any performance problems, except when on a few older phones - and particularly iphone 4/5s - it’s really bad in the iphone 4.
The BAQs seem to be working rather well, and synch speed is mostly a factor of cellular signal strength. Our guys are out in the boonies a lot, but once the initial synch is done, individual transactions are not bad.
It also works via updateable BAQs, so all Method and Data Directives/BPMs you have in place must fire as part of the business logic, so if you have some of those, they might be slowing the transaction speed down.
Blockquote
•A bit slow – ‘Geocoding’ kept coming up in the bottom left
•Internal server error occurs often
•Unknown exception in erpBaqService during ‘Edit to do’.
•Chinese writing kept popping up randomly
Geocoding is a big gripe. The device does the work, NOT the server. Each device will have to geocode for itself. We have a ticket in with DEV to remedy that one for sure.
We get the internal error once in a while, but we’re doing a lot of testing of different functions when it happens.
We’ve not really gotten to Tasks/To-Do items yet…
Chinese writing - got nothing on that…
And an Apple device might be a big part of the problem. Honestly. The devs we’ve been working with for a year now have always admitted to a bug with early apple OS’s. Get yourself an old android tablet and see what happens.
Hey @aclements any chance you have gotten anywhere with these things? I stopped my testing for a bit because I couldn’t get it past Geocoding. Just curious if you have had luck with the asian characters, performance, etc?
Nothing yet - I’m afraid. The asian characters is very repeatable - i.e. just press down on your tablet and get the ‘select all’ dialogue and it is in Chinese.
Suppot came back with the need for repeatable issues, which I understand, but not always easy with performance issues that seem very ad hoc.
The main user is on the road with it at the moment, so this will be the ultimate road test.
I’d like to invite some others to this thread as well since we’ve been having other conversations Regarding the Mobile App. @Graeme_Fraser@Mark_Wonsil@efalkowski
I ran through the cleanup script and redeployed the BAQs fresh and that fixed our issue with the app freezing when loading. As far as the Asian characters go this is the support response today (PRB0208745):
Problem description:
In different forms (date fields) of Epicor Mobile CRM appears the initialize letters of year, month and day with Chinese/Japanese language.
The forms affected are the following:
-Opportunities form - Add Opportunity/Quote (Expected Close field).
-Activities form - Logs: Add Incoming Call, Add Outgoing Call and Add Email In (Start Date Time field).
-Activities form - Tasks: To Do (Due Date Time) and Appointment (Start Date Time-End Date Time).
-Orders form - Add Order (Order date and Need by fields).
-Give Us Feedback (Attach field).
Expected behavior:
Date fields should be appear according of language configuration.
This cosmetic issue appears with Spanish/English language setup.
Development is currently working on getting this fix on the next version.