Login error message

login-error
(Nate Johnson) #1

Root Login

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(Rob Bucek) #2

more nouns?

1 Like

(Jose C Gomez) #3

1 Like

(Nate Johnson) #4

Error comes up when a user logs in
Error Detail

Root element is missing.

Stack Trace

at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at Epicor.Mfg.UI.FrameWork.FormFunctions.ReadXmlDocument(Object Sender, XmlDocument& xDoc, String FileName, String Type, Boolean allUsers, String& FilePath)
at Epicor.Mfg.UI.FrameWork.CMenuXmlAdapter.getLocalVersion(String mode)
at Epicor.Mfg.UI.FrameWork.CMenuXmlAdapter.updateVersion(String mode)
at Epicor.Mfg.UI.FrameWork.CMenuXmlAdapter.UpdateLocalContextMenu(Object Sender, Boolean includePersonalization, Boolean includeCustomization, Boolean resetSender, Boolean baseOnly)
at Epicor.Mfg.UI.FrameWork.ContextMenuProvider.InitializeContextMenu(Object Sender)
at Epicor.Mfg.UI.Translator.SetTranslations(Session session)
at Epicor.Mfg.UI.MenuForm.setupDefaults()
at Epicor.Mfg.UI.MenuForm.ShowDialog(String[] args)

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(Calvin Krusen) #5

A particular user, or ANY user?

A particular client workstation, or ANY client workstation?

1 Like

(Nate Johnson) #6

Just one user any workstation deleted the user and still does it

0 Likes

(Calvin Krusen) #7

define “deleted the user” …

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(Nate Johnson) #8

Deleted the user from user security in vista

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(Calvin Krusen) #9

So the user had never created any records in V8?

Because I’m pretty sure that once a userID is referenced on by any transaction or record, the user cannot be deleted. At best you can make their account Inactive.

If you make a new user account(with a different userID), does it work?

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