I’m just wondering what approaches people have used for getting open RMAs into a fresh system? From what I have worked out.:
Load related orders (Orders Combined)
Load related invoices (Invoiced Combined)
Load RMAs that refer to the above (RMA combined)
Happy to hear how others have done this. Yes it would be great to have all RMAs received back into the warehouses before the cut over, but that is impractical.
A more manual method, would be to keep track of the oustanding RMAs in our old system and when receipted in a stock adjustment is performed in Epicor and a credit raised against the customer account as well.