I have worked with many clients on performance tuning engagements with the great team from Epicor, but haven’t found any specific documentation that lists out deployment directories which should be excluded from Anti-Virus related real time scanning. Has anyone seen an official recommendation in this area?
there is an answerbook on epicweb covering it and port exclusions.
The knowledge base article in question:
KB0029163: Ports that should be opened and folders excluded from anti-virus
Thank you I found the answer book article.
Now to convince the MSP to do what the Vendor recommends
Perhaps some of these paths will give you a better idea, this was my first iteration before I went a bit more specific:
Epicor Servers - If you have AV on Server X:\Epicor\* X:\inetpub\wwwroot\EpicorERP\* X:\InsiteShip\* X:\Program Files (x86)\Common Files\Epicor Software Corporation\* X:\Program Files (x86)\Common Files\Epicor Software\* X:\Program Files (x86)\Common Files\Epicor\* X:\Program Files (x86)\Epicor Software\* X:\Program Files (x86)\Insite Software\* X:\Program Files (x86)\Microsoft SQL Server\* X:\Program Files (x86)\Seagull\* X:\Program Files\Microsoft SQL Server\* X:\ProgramData\Epicor Software Corporation\* X:\ProgramData\Epicor\* X:\ProgramData\EpicorSearch\* X:\APM\* X:\Applications\EKM\* X:\BarTender Formats\* X:\BarTenderData\* X:\BarTenderTaskList\* X:\Epicor\* X:\Epicor\ERP10\* X:\Program Files (x86)\Insite Software\* X:\SQLDATA\* X:\Website\EpicorERP\* X:\Website\EpicorERP-EMA\* X:\Website\EpicorERP-Help\* X:\SQLDATA\* Epicor Clients C:\ProgramData\Epicor\* C:\Program Files\Epicor Software\* C:\Program Files(x86)\Epicor Software\*