Document Management issues


(Shawn Hobdy) #1

Hello,

We have started using document management and it is acting differently between companies.
In company 1, you attach and it attaches fine. Then you delete and it moves it to a deleted folder.
In company 2, you attach and it attaches fine, you delete and the file doesn’t move or disappear.

What controls what happens to an attachment when deleted from the attachments tab on a PO Entry.

Any help is appreciated.

Thanks,
Shawn


(Jose C Gomez) #2

You want to look at Document Type Maintenance and your Company Settings too. (Company configuration)


(Shawn Hobdy) #3

@josecgomez.sixs,

Where would I look in Company Configuration?

I am going through the tabs and nothing jumps out for documents to me so far.


(Jose C Gomez) #4

Sorry I forgot the renamed it / split it I called them both the same its “Company Maintenance”


(Shawn Hobdy) #5

I don’t have anything in document type maint for either company right now.
And I made both Company Maintenance attachments tabs the same except for the Default base location.

I split those out.

Any other ideas?