joerojas
(Joe Rojas)
July 17, 2018, 9:37pm
1
Hi All,
E9.05.702A
I am trying to DMT RMA Headers that have an RMA number that is smaller than the current RMA number.
I have the RMANum field with the correct value but when I run DMT, it is creating new RMAs but it ignores my RMANum field and creates a new one with the next sequential number.
Any idea what I’m missing?
Joe Rojas
Epicor Application Manager
Nordson MEDICAL
261 Cedar Hill Street
Marlborough, MA 01752 USA
+1.508.597.1392 **Phone
**+1.774.826.9245 Mobile
joseph.rojas@nordsonmedical.com
Quality Works Here
Is it smaller than the starting number in company set up? I think it has to be smaller than that.
joerojas
(Joe Rojas)
July 17, 2018, 10:03pm
3
It is.
Joe Rojas
Epicor Application Manager
Nordson MEDICAL
+1.508.597.1392 **Phone
**+1.774.826.9245 Mobile
mhellwig
(Matt Hellwig)
July 19, 2018, 4:50pm
4
Only a guess since I have never imported RMA data before, what happens if you use the Add but not the Update option?
joerojas
(Joe Rojas)
July 19, 2018, 5:43pm
5
That is what I am doing.
Only Add is checked off.
Joe Rojas
Epicor Application Manager
Nordson MEDICAL
+1.508.597.1392 **Phone
**+1.774.826.9245 Mobile
mhellwig
(Matt Hellwig)
July 19, 2018, 6:34pm
6
I’m in 10.2.200.8 and it works fine for me.
joerojas
(Joe Rojas)
July 19, 2018, 7:21pm
7
I am in 9.05.702A and I’m unable to get the same results.
Support has been lackluster…the tech doesn’t seem to be a DMT tech and is just guessing.
Joe Rojas
Epicor Application Manager
Nordson MEDICAL
+1.508.597.1392 **Phone
**+1.774.826.9245 Mobile
mhellwig
(Matt Hellwig)
July 19, 2018, 7:47pm
8
I can replicate your issue in our 9.05.702A demo database. This appears to be resolved in E10.