DMT RMAs

Hi All,

E9.05.702A

I am trying to DMT RMA Headers that have an RMA number that is smaller than the current RMA number.

I have the RMANum field with the correct value but when I run DMT, it is creating new RMAs but it ignores my RMANum field and creates a new one with the next sequential number.

Any idea what I’m missing?

Joe Rojas

Epicor Application Manager

Nordson MEDICAL

261 Cedar Hill Street

Marlborough, MA 01752 USA

+1.508.597.1392 **Phone
**+1.774.826.9245 Mobile

joseph.rojas@nordsonmedical.com

Quality Works Here

Is it smaller than the starting number in company set up? I think it has to be smaller than that.

It is.

Joe Rojas

Epicor Application Manager

Nordson MEDICAL

+1.508.597.1392 **Phone
**+1.774.826.9245 Mobile

Only a guess since I have never imported RMA data before, what happens if you use the Add but not the Update option?

That is what I am doing.

Only Add is checked off.

Joe Rojas

Epicor Application Manager

Nordson MEDICAL

+1.508.597.1392 **Phone
**+1.774.826.9245 Mobile

I’m in 10.2.200.8 and it works fine for me.

I am in 9.05.702A and I’m unable to get the same results.

Support has been lackluster…the tech doesn’t seem to be a DMT tech and is just guessing.

Joe Rojas

Epicor Application Manager

Nordson MEDICAL

+1.508.597.1392 **Phone
**+1.774.826.9245 Mobile

I can replicate your issue in our 9.05.702A demo database. This appears to be resolved in E10.