I have a client that performs local delivery. In their old system they had an invoice on carbon paper that the customer signs at receipt. The customer kept the white copy and the yellow copy goes back to the plant (sometimes ).
We have moved to Epicor 10 and packs are set to auto invoice. The invoice prints on two printers with a yellow and white copy. The customer is now having to sign both copies (and are complaining). I have offered carbonless paper as an option but $$$…
That is the background so you may have some suggestions from here.
Now to the question:
Does anyone have a good or already working solution to capture a customer signature digitally and attach it to a PDF that can attach to the InvcHead record? Then, we would email the customer with a signed copy?
This is my dream version and we are willing to buy the hardware required too.