Hey 8.03’ers! Anyone else out there?
I asked this question 3 years ago; we must have never resolved it and other things took priority lol:
We have a handful of customers that when we perform a Cash Receipt on an Invoice and if they have a discount, the discount gets applied to the wrong GL account (Purchase Discounts vs Discount & Allowances).
Doesn’t make sense. I see no way to over-ride or control a discount GL account at the Customer level. Any ideas?
Here’s the text of my original question. TIA for any suggestions.
Finance came to me today with a strange issue. They did a Cash Receipt; an A/R Receipt on an Invoice. They applied the amount received, which wasn’t the full amount of the invoice, and the rest was to be a discount. We do this all the time… They press “Apply with Discount” and then they reviewed the Cash Receipts Edit List and that remaining amount instead of being applied to the “Discount & Allowance” GL account specified in the Company Config Finance Module setup for “Payment Discount”, it was applied to the “Purchase Discount” GL account. In fact, on this Receipt Group we had 5 similar cash receipts with discounts to be applied. The other customers’ discounts hit the correct GL account… only this customer was the anomaly.