AR Reconciliation out of balance


(Joshua Straight) #1

Has anyone ever run into an issue where their AR Reconciliation report no longer balances? I am not sure if this is an issue from moving from 10.1.500.8 to 10.1.500.37 or not, but it is causing some headaches up in AR. The GL Balances are correct and the AR Aging report matches to it, but on AR Reconciliation and on the AR Reconciliation Tracker we are getting a variance saying that the sub-ledger’s ending balance is different than the GL ending balance (by a significant amount). I’ve been researching and I can’t figure out what the sub-ledger account exactly even is so I am not sure how to narrow down the issue. Every prior month before June 2018 balanced perfectly.

TRACKER