AR invoicing group stuck in posting status

We are on 9.05.702A. Our last invoicing group of the fiscal month (of course) never went all the way though the posting process. It’s still “stuck” with the red “Posting” flag lit. Has anyone run into this and how do we fix it?

…Tim

Call support.

You could try conversion program 10250
Unlock transactions with no Review Journal

We have no ERP specialist here since the previous person resigned and I’m the controller so I have no idea how to do that. I did find something in the knowledge base that might solve it but the user who originally tried to post the group has to do it and he’s not in until tomorrow.

Thanks for responding. I’ll let you know if the solution that I found works.

Check review journal

Hi Jose,

That was the first thing that I checked. Nothing in Review Journal.

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Tim,

Did you ever get this solved? Shoot me an email offline if you didn’t.

Hi Ernie,

Yes I contacted Epicor support and they had me run conversion 10250 on the server to unlock it and then I posted it successfully after a couple of tries. Thanks for asking.

Glad that I didn’t pick this line of work. J

….Tim