Anyone selling software subscriptions?


(Steve Visa van Niman) #1

Is anyone selling software via subscription using Epicor. Basically a monthly service charge for a customer subscribed to the service.

We believe we can accomplish this via Reoccurring Invoices. Now the question is, can we have the invoice automatically paid for with the customers credit card (within ESDM).

Any/all thoughts welcome. As always, this forum is great - Thanks in advance!


(Jose C Gomez) #2

We have some customers that do this (they sell cell phones / phone bill) they use recurring Invoices as you mentioned. They don’t use CC ESDM though.


(Tanner Post) #3

We use recurring bills on service contracts (and renewals) which are set to bill monthly, bi-monthly, quarterly, semi-annually, annually, etc. I’m not sure if the issue is with deferred revenue or invoicing but there are a number of issues we’ve encountered with billing. Some times the system does not bill the customer properly, or at all. The financial support in this area is very weak so I would steer away from using the software to bill this way. I cannot comment on credit cards but sounds plausible with a hefty customization.

Thanks,
Tanner


(Simon Hall) #4

Used to do software maintenance in E9 with service contract.